Frequently Asked Questions about Wood Pellets and stoves/boilers and their operation and costs.

What area do you deliver to?

The whole of the UK.

Are all wood pellets the same?

Within Europe there are various pellets standards which stipulate the moisture content, energy value etc. An EU standard has been written and will soon be adopted.

How much can I get in my hopper?

One cubic meter of our pellets average 650kg in weight.

Can you store bagged fuel outdoors?

Although produced in heat sealed plastic bags there are 6 small holes in the top of each bag to allow trapped air to exhaust during the stacking process. It is therefore important to ensure storage is undercover and preferably within a building or water tight construction.

Does the cost of pellets vary with quantity ordered ?

The delivery charge can vary considerably, especially with loose blown deliveries.

Why should I use Pellets rather than wood chip?

1) Consistent moisture content
2) High energy value
3) Less ash
4) Higher bulk density therefore smaller storage area required

Who are Ecowood Fuels?

Ecowood fuels is a division within the Brookridge group. A private organisation which commenced trading in 1981 from Hemyock on the Devon & Somerset boarder. The Group's activities are based around timber as a raw material and consists of:

Brookridge Timber - a traditional timber importer and merchant offering timber and related products and services

Blackdown Buildings - manufacturing and installing a range of timber buildings

XQuay - Supplying full packs of timber direct from the quay or saw mill to merchants and large end users